Some mistakes happen that can’t be avoided. When they do, being able to perform a recall and inform your customers can be time intensive. Take for example these recent recalls:
#1 Mrs Miller’s Homemade Jams Issues Voluntary Recall Due to an Undeclared Soy Allergen
#2 Mars Wrigley Confectionery US, LLC Issues Voluntary Recall
#3 HP Hood LLC Issues Allergy Alert on Undeclared Peanuts in Planet Oat Non-Dairy Frozen Dessert
#4 Van Leeuwen Issues Voluntary Recall on Undeclared Tree Nuts (Cashew and Pistachio) in Frozen Dessert Product
The amount of person hours required to track down the final destination of these recalls must be enormous. With CMS, product recalls (as unfortunate as they are) can be much less painful. With just 2 clicks, the parents of a product can be determined. Once the offending item / lot / container can be identified, a reverse trace of the children can be performed, again with just 2 mouse clicks.
Not only are the children identified but the ship-to address is also displayed:
Find out more here, with our explainer videos.